Ohana Foods - Hilo

Friendly staff. Great selection of groceries only a few minutes from home without crowds. Da best ?

The Ohana Foods location is a really great neighborhood store! Ever since it has been there, they have provided much needed items at all times of the day. Over the years owners have come and gone but it 's a great place to pickup ice, or snacks and beer.I have seen some good reviews about their takeout window, so I decided to do the test a cheeseburger deluxe! The first problem... I called and was put on hold so fast that I didn 't realize I was on hold.... Well, I was right up the road, so I drove there faster than they could pick up. The ordering window is on the far left by the big freezers. I placed my order and was told I would be notified when it was finished. Then the wait began..... when it seemed too long, I asked and they seemed really irritated that I asked. They told me that my order wasn 't finished. OK so I waited and waited and waited. My wife and I sat down on some crates after looking around and waited...I saw a number of brown paper bags sitting on a shelf. My wife asked about our order and was told it was there . I don 't know how long it was there. WhateverOK, now to the burger. Honestly it didn 't seem char broiled . It seemed fried and the lettuce and tomato seemed like it was lying around in a bin or something. I bought 2 of them, one for my Mom and she said it was not very good. Just ok. I thought so too. I was very disappointed because I expected better. When I went back to Honolulu, I got a Wendy 's single and it was a lot better.I think that pastrami sandwiches and other specials must be a lot better. But this is my review of their cheeseburger deluxe.

Another win for food at convenience stores! Menu is posted daily on instagram with its daily specials, window to order is to the left when you walk in, portions are generous, people are friendly and food is soooooo tasty. I got a sumo sized plate of chicken katsu (sooo moist on the inside and crisp on the outside) yum! and korean pork.. the marinade of this was delicious!!!! Sooo good even later in the day! Highly recommend and will return again!!

You can't get a plate lunch for these prices anywhere anymore. So glad that Ohana Foods still serves quality food for affordable prices for the people of Hilo. Ohana Foods is the last place to get plates of food before heading up Waiakea Uka. I love the sandwiches with lots of fresh veggies. Dad loves the teri beef plate. Burgers and other plate lunches are delicious too. Good portion sizes. Service is always good. Order at the window, wait for your food, then go pay at the register. Parking lot has lots of cars since there's a gas station too. Just be nice to others. Being considerate, and patience goes a long way.

Definitely not a place to buy food if your a displaced Maui resident. We specifically asked over the phone if they take SNAP for hot foods due to a temporary lift from the state office and this food store said yes... We even pre-ordered our food but unfortunately upon arrival they refused to honor it. We were very embarrassed and it was during peak hours...