Kings House - Highland

Stopped for lunch. Restaurant was fully booked, which is understandable for a very popular tourist destination. What isn't acceptable though, was the very rude, abrasive way we were dismissed by the staff. HE was very rude when there was no need to be. Won't be back.

My meal of Loch Etive Seatrout was amazingly delicious. Everything was perfectly prepared. I would certainly order this again and again!

Good starters. Nearly every main course that was ordered was dry including the fish and venison. Absolutely not worth the prices. The langoustines for nearly 40 euros and were dry, tasted like nothing. Hours after eating one tail we felt sick. We received 3x the amount of wine ordered and had to pay the part. The replacement food was to come under 10 minutes but took 40 minutes. Nice interior and location, unfortunately restaurant underperformed all expectations.

We went in to get a bite to eat. Advised we had to have a booking or be a resident . The place was empty!! Advised to try the restaurant, then told to go to the open bar at the back . Went there and the barman pointed to a menu to look at offering soup and pies!! I thanks !!! I also advised the girl at reception that one of the main toilets was dirty , she didn’t even bother to look at me and mumbled something about housekeeping . I only advised as a large party of tourists had arrived.. Hence save the hotel embarrassment!! Won’t set my foot back in it… used to be a really friendly place . Talk about a lack of interest in earning money!!!

After a very long walk on the West Highland Way, we had spent a lot of money for a nice Hotel, unfortunately the service in the restaurant was not what we expected, table booked for 8pm, finally sat us at 8.20, then we waited and waited some more, getting close to leaving the food arrived, which was nice but not a lot, we asked for the service charge to be deducted which they did, over all it is a high end Hotel being run by under paid young inexperienced staff.