Subway - Hartford

I was waiting for my train when I decided to grab a sandwich. The guy at the restaurant told me he was closed at 8:29pm, even though all the ingredients were still out. As I walked away, he made a rude comment to someone else. I'm not sure why he didn't want to serve me, but he should consider himself lucky that I even considered eating there. The customer service was terrible.

Apparently the app and the store aren't really in sync. App told me my order was ready but when I got there they were in the back chit-chating. When they saw me and came out to the front, they said they'd make it now and to give them 5 minutes! When I came back a few minutes later they handed me my bag and a solid frozen bottle of soda...asked for a new one and a cup. They said sure if I wanted to pay for the cup! I took my bag and defrosted soda and left. Oh, with no napkins in my bag either.

I was waiting in front of a Subway restaurant while the worker was on the phone. I didn't realize they weren't open yet, but I waited patiently. The worker didn't bother to inform me that they weren't open yet, and when I finally asked if I could place an order, she muttered without even making eye contact that they weren't open. It would have been nice if she had acknowledged my presence, put down her phone, and said something like, "Just a heads up, we'll be open in 5 minutes."

Another great Spot to catch a bite. Ordered a small pizza order and it was amazing. Small yet functional area to catch a meal, food was great, also great service I might add definitely positioned in the right spot at the mall.Food: 5/5

Another great Spot to catch a bite. Ordered a small pizza order and it was amazing. Small yet functional area to catch a meal, food was great, also great service I might add definitely positioned in the right spot at the mall.Food: 5/5