Tim Hortons - Hamilton

Lack of common decency. Very rude cashier had an attitude all from asking about a sandwich never will I go here again.

Best tim hortons in hamilton great service very polite and friendly

Great service at this location, my only complaint is with the eggs. I’ve found eggshells in my meal multiple times.

Staff is impolite. I ordered vanilla latte they served me without vanilla. It’s fine mistake happens. I politely asked them it is not with vanilla. So the server lady glared at me and said I make it again. The second coffee she made was cold; not even warm; cold!! I asked her that she can touch it it’s cold. She rudely told me I cannot make it again and again I will make it one more time only or you can get refund. I am okay with mistake it happens but attitude in which she dealt is far from customer service we expect from Tim Hortons employees. Not even once she apologized instead glared at me and rudely answered me. Manager was there but she did not even once advise her to speak properly. I hope they work on their people skills because what they are doing cannot be called customer service.

Yesterday April 19,2023 I was treated poorly bad customer service a lady says next in line my turn I was telling the lady a large coffee the lady just walked away goes to the next customer serving someone else ? the lady forgot about serving me that's very poor customer service not good I don't like Tim hortons I just don't know why I keep going to Tim hortons and I get treated very poorly customer service