Tim Hortons - Hamilton

A lady (also white) then came up and asked the same question, and the server responded to her in a calm tone. I have never experienced this kind of treatment before. It left me wondering if he had negative feelings toward Asians based on past experiences, but it is unfair to project that onto me. I hope the manager reviews the security footage from between 1:00 PM and 1:30 PM to gain a better understanding of what transpired.

The elderly lady working there was very helpful, and the man in the cap was friendly.

The staff were quite rude during my visit. As a regular customer who frequents this location several times a day due to my nearby workplace, I was disappointed to find my sandwich made incorrectly. To make matters worse, several employees made snarky comments. I wish a customer service auditor would pay them a visit. I understand that this might be a challenging place to work, and there are good staff members here, but they really need a management review. If you’ve had a similar experience, I encourage you to share it on social media.

Lack of common decency. Very rude cashier had an attitude all from asking about a sandwich never will I go here again.

Best tim hortons in hamilton great service very polite and friendly