Griff's Haltom City

My husband and I have been going to Griff's for years!

Don't go at night. They have consistently gotten my order wrong anytime after 6pm. The manager is nice which is why I gave them 3 stars instead of 1. But whoever works nightshift there simply does not care and this will be reflected in your food.

Overall, my experience was quite positive, but one aspect stood out negatively. One of the managers was speaking very loudly and rudely about a customer in the drive-thru who was trying to get their order replaced. I found it hard to ignore her comments due to the volume. Additionally, she seemed to imply that their restaurant never makes mistakes, yet they got my order wrong. I chose not to complain, but just because I ordered onion rings doesn’t mean it's acceptable to overlook my request for no onions on the burger.

I had an amazing steak sandwich and the customer service was outstanding, with staff who truly had personality. The restrooms were exceptionally clean as well.

I've been enjoying Griff's burgers since I was a kid, and I can confidently say they are far superior to McDonald's, Whataburger, Burger King, and Wendy's. If you haven't tried a burger from Griff's yet, you're really missing out!