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Bidra med feedbackI visited Burger King and was pleasantly surprised by the friendly staff at the drive-thru during these COVID times. The food was hot and fresh, and overall, it was a convenient location in the north end for anyone craving a burger.
The design of the restaurant remains largely unchanged from before. Due to a high volume of large orders being fulfilled by local delivery services, the service within the restaurant is slow. It took over 20 minutes to receive a hamburger from a fast food establishment, and many orders were prepared incorrectly. This may be due to the language barrier, as the staff at the counter appear to have limited proficiency in English. It seems that the restaurant may have lost some employees during the closure period. While you may grab a quick bite on the go, it may not be the ideal place for a sit-down meal.
Drive-Thru to eat a quick bite. The service was fast and efficient. It is Burger King Essen nothing big, but also not bad and the prices are what you would expect from a fast food chain. A decent experience I would say it is worth trying.
I have proof in photos. When I was in the city, I had previously been to this restaurant without any issues. However, on my most recent visit during a rainy day, I noticed water leaking through the ceiling near the cashier. I found it somewhat amusing, but also concerning as it seemed like a safety hazard and likely against safety regulations. The young staff may not have been aware of potential dangers. After I paid and moved to the other side, I saw a condom on the floor, fortunately still in its packaging. It was clear that the young employees were not attentive to cleaning up the dining area. The food was tasty, as the Burger King in my area had closed down due to low business. Issues like these can drive customers away to other restaurants. Despite the humor, water leaking through the lights is a serious safety issue.
I don't eat in fast food restaurants. There is a reason... I must have forgotten... now I remember. The burger was cold, very small and devoid of condiments other than a very small dab of what tasted like salad dressing. The patty was dry but did have a hint of charbroiled taste. The fries were very good. But the burger... as I said, now I remember why I don't eat in fast food places. The staff member who served me was very friendly and attentive. The restaurant was clean.