Dunkin' - Halethorpe

Rude staff and coffee is so inconsistent. One day it’s great, the next it’s nasty. Ordered an iced macchiato with extra shot and got a cup of frothed milk and ice.

I have tried this location over and over again since opening. But I can honestly say they continue to do something that disappoints me EVERYTIME!! First time I went I ordered a Chia Tea, they made it with coffee????? I don't know what they do to their donuts. I am honestly thinking they are selling them from days before. I've been to DD's my whole life they do not taste like theirs. Today the coffee was so weak I had to come home and brew my own. I asked the guy for my receipt he literally shoved it in my hand. Wilkens Avenue is much better and worth the few extra min's drive. Wilken's Avenue.... I'll be seeing you!! Corporate you need to hear these complaints and help them clean up their act.

Best Dunkin in the area!! 5 stars all around! : My wife and I come here every single day and everyone there is super nice. Fast service, and always the correct order. We feel like family here!Vegetarian options: plenty of optionsParking: easy parking! : Kid-friendliness: they love dogs and kids!

Just the worst customer service .. or should I say any service. They served a person in front of me and then just walked away and shut the window on me when trying to order..If this type of behavior keeps up this location should shut down.Needless to say you had four young ladies who were working on one drink and talking and one guy who was not paying attention at all .It's time for the owner of the store to shake up their staff.I was not able to purchase anything.

I’ve had enough of this location today!! The guy who works the window who wears a backwards baseball cap is awful! If he isn’t rushing you on the order speaker, he’s basically throwing your food and coffee out the window at you. Last week, he gave me the wrong donuts. I noticed before I drove off, he gave me the correct ones but let me keep the wrong one. He tried to hand me an iced coffee when I ordered hot coffee and a bagel. Today, he mumbled and rushed me at the speaker that I had no idea what he said or if he heard me. I just went to the window and said I don’t even know if you heard me. He said what did you want. I said medium hot coffee and a bagel with cream cheese on the side. He gives that to me and I get home and it has the cream cheese on it. So freaking annoying! I’m not ordering multiple things that are confusing! And I’m not even going at peak time for that area! I’m usually there between 8:30 and 9am. The staff has never been the best, but he is the one who broke me today. Wilkens ave here I come!