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Bidra med feedbackThe staff working the drive-thru on January 5, 2023, at 5:20 PM was extremely rude and impatient for no apparent reason. They need better employees in that position.
A pretty good choice overall. I can't go wrong with what I order. Just make sure to grab some sauce, as the fries and broth can be a bit dry.
A great choice overall! You can’t go wrong with anything on the menu. Just make sure to grab some sauce, as the fries and bread can be a bit dry.
Once I got home, I discovered a Zax sauce included in the bag, but I hadn’t requested or wanted that. Typically, I don’t experience issues like this at other Zaxby’s locations—this one stood out for the wrong reasons. Though the food was good, the service was subpar. I appreciate that the employee was following policy, but it seems unreasonable that someone who orders chicken strips wouldn't be entitled to at least one sauce of their choice.
Once I got home, I found a Zax sauce in the box, but I hadn’t asked for it and didn’t really want that particular sauce. I've had a smoother experience at other Zaxby's locations, but this one seemed to have some inconsistencies. The food was good, but the service left something to be desired. I understand that the employee was just trying to follow the rules, but it seems unfair that someone ordering chicken strips isn't entitled to a dipping sauce of their choice. On a side note about dietary restrictions: there aren't many options for those who are gluten-sensitive. There seems to be a salad without meat, but I suspect the salads are pre-made with meat options.
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