Tim Hortons - Gloucester

Apparently takes 15 minutes to make a farmers wrap. Cashier puts wrong order for the past 5 times I’ve went . Scammed my friend .

The amount of times I’ve ordered like 2 things and they’ve taken 20 minutes to get it to me, not to mention it took 15 minutes to get me a plain bagel toasted with butter one time is actually

Had specialty coffees and regular coffee along with donuts ? ? all good.

This Tim Hortons location was clean, the staff were very pleasant and friendly. I enjoyed the environment very much, It was a fantastic place to have a meeting with a friend without having to scream over a crowd. The store was clean, as were the washrooms. All in all I was very comfortable and relaxed at the location and would most definitely recommend it and go again.

Oct 31st I Ordered an extra large moka, received just 1/2 hot chocolate 1/2 coffee. Employee didn’t even add whip cream or chocolate drizzle as shown in their standard build. When I approached the employee asking if came with whip cream they said no, how I got it was how it is made. I had to go onto the Tim Hortons website and show the employee how it’s made.First off I don’t appreciate being lied to and instead of apologizing he simply stated do you want me to add it like he was doing me a favour. To which I replied no I would like to get what I paid for.Poor knowledge of the job and poor customer service.