Willow Rest - Gloucester

This place is great!The food that comes out of the kitchen is exceptional!A great store for your culinary needs with all sorts of delicacies!And artsy stuff for purchase too!The happiest staff around to provide you with the best service!I've been going there every day they're open for the past couple of months. I'm disappointed when they take 2 days off a week.Seek it out, and enjoy this gem of a place!

I think it was very nice, All of the workers seemed very nice as well and paid attention very well. I was walking around the store looking for something a little bit confused because it was my first time in and I hadn't even asked for help and one of the girls just came up to me and showed me what I was looking for and that was awesome! A nice cozy spot, will definitely be back with friends!

One of the best Cubano sandwiches I've ever had. Nice vibe; friendly staff. Wheelchair accessibility: No ramp; a couple short steps. I was able to lift my daughter's chair in and then navigate a pretty narrow pathway before getting to the table, but if you're in a wheelchair solo you're going to have a hard time.

The food is good, but the service is all over the place. It's very lackadaisical bordering on the chaotic. Their sandwiches are good and cleverly named. There is lots of miscommunication amongst the staff. I tried working them to cater an event and it took a week to actually speak to someone and the answers I got were all wishy washy. They were going to call me back with answers, but never did. After I spoke with them I contacted someone else and worked with them seamlessly.

Wonderful one of a kind gifts from local artisans greet you at the door! Full breakfast/lunch menu and variety of baked goods available for take out. Plenty of outdoor seating. Great names on menu! However, the staff was overwhelmed at lunchtime. Cleaner staff, seating area and case that used to display food items needs deep cleaning. Store could benefit from redesign and tidying up. Bean soup and anadama bread were the saving grace.