La Padella Fish - Glenrothes

Service: Take out Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 4

Was missing a Spaghetti Bolognese from my order, I called restaurant and was argued with that they definitely put it in the bag. I told them it definitely wasnt here, they asked if I wanted it today or on my next order, I said today obviously. Was told it would be sent asap. An hour passed, so I called again and was told it was about to go out with the driver and that would be about 20 mins. I said if it wasnt here by then I'm coming to the shop to pick one up. Was told that would probably be quicker, so I said I want a refund and a Bolognese. TLDR: Missing item from order, was basically called a liar, waited over an hour to eventually have to go pick it up myself, and didnt end up eating it because it tasted rubbish anyways. Awful Customer Service. Won't order from here again. Plenty more Fish (and Chip shops) in the sea.

Ordered haddock and chips and blaghas and chips chips fine, fish ok, blaghas ok batter on both not nice hard and chewy called spoke to manager who did not seem to be concerned Service: Take out Meal type: Dinner Price per person: £1–10 Food: 2 Service: 4 Atmosphere: 1

Service: Take out Meal type: Other Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 4

Ordered fish in breadcrumbs supper and hamburger supper chips were rubbish and luke warm only 1 fish when other chippy give you 2 and the hamburgers were horrible never go back there would not recommend to anyone Meal type: Dinner Price per person: £10–20 Food: 1 Service: 1 Atmosphere: 1