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Bidra med feedbackA week and a half went by with no response, so I called Kayla once more, and she provided the same excuse. Now, as of August 7th, I have yet to receive any resolution, even after I followed up again and she promised to mail me a gift card to make up for the inconvenience. It's been all promises and no follow-through. In an update, I called the store at the owner’s suggestion, only to have Kayla—the manager—blame her own team members, claiming they fail to relay her messages and that she has no clue about the gift card situation. It’s disappointing to see such a lack of support for her team.
I recently visited this restaurant for the first time, and I had a great experience! The staff was incredibly friendly. One employee even suggested I add more toppings to my salad, which were included in the price, and offered some great recommendations. I also ordered an iced tea, which was refreshing. The selection of toppings and menu items was impressive. I really enjoyed my salad; it was delicious! Since I live closer to the Rocky Hill location, I will definitely be returning there.
I was pleasantly surprised by how great this place is. I'll definitely come back the next time we're in the mood for salads.
Best wrap I ever had, Calif. Cobb!! Fantastic service and very clean!! very fresh ingredients!!!!
Ordered from here several times and always good quality. Ordered online today for pick up. Back at the office, I opened my salad I noticed they forgot a few ingredients. Called and spoke to a really nice woman who offered to remake it and deliver it! Awesome customer service ?
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