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Bidra med feedbackSkimped on the chicken and toppings. How many peppers or jalapeños do you see on this sandwich? My “giant” sandwich was skinnier than a subway sandwich. This was on the Friday 10/2712:30pm shift.
Some of the best subs in the area. Good, friendly service here
Myself and several coworkers went in for lunch at store #28001. I requested a sub in a tub. The person waiting on me SARAH was terribly rude and obnoxious and thru my salad together leaving much of the food hanging out. When I brought it to her attention she tossed it to the back of the prep area and repeated the same behavior and preparation. I then requested to speak with a Mgr. to my horror he was standing there (David)making sandwiches. I asked if he was witnessing this behavior? He said "you were not happy with how she made the first one, so now she has made you another one. What 's the problem? I then asked, who is the General Manager of this store? He said, me. Needless to say my coworkers and I walked out extremely disappointed in this behavior AND this so called Manager partnering with this behavior. IF I were to ever return to another Jersey Mike 's it would NOT be this one. They lack CUSTOMER SERVICE and RESPECT for their customers in a MAJOR way.
So disappointed. Drove from MV to Germantown to get 4 subs. Drove all the way home and realized we were short a sub. When asked about what we would receive for the inconvenience for driving back and forth we were told you were offered a refund that 's it. First and last time. Won 't happen again. I 'll stick with Firehouse.
The sandwich was good and it was ready fast. Curious why they didn't have spicy mustard I thought most locations do?
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