7-eleven - Gaston

I had a very bad experience on 10/15/22 at this location. I went the cashier register to get some cigars but didn't know what kind I wanted yet. So I told the guy,who wouldn't give me his name, I wanted some Dutchmasters but didn't say which ones yet he said which ones then I Dutchman's he said YEAH BUT WHICH ONES I KNOW DUTCHMAN'S WHICH KIND...So I said hold a minute you don't have to get rude...then he says GET OUT I'M NOT SERVING YOU GET OUT...this is the supervisor that was there that day.....Very unprofessional and no customer skills none what so ever...I hope this is not what 7 eleven comes good friendly service....he was terrible from the beginning....Don't bring your problems to work and take it out on the people that helping to SECURE your employment.....

An employee or supervisor that was at the 7/11 was going around the store recording and taking pictures , as I was getting a drink he came behind my wife with his phone and I had to warn my wife outloud even after watching him follow her, after saying so he instantly put his phone away .... don't recommend also the employees are keeping 7/11 points when customers enter their 7/11 rewards

The staff is always helpful and friendly. Compared to other 711 stores I’ve been to this one ranks amongst the highest. I’m glad it is my local 711.

This is one of the few places in the area that carries ethanol free gas that we use for lawnmowers and other yard equipment. Every time we go there, there is a credit card issue. For one, the ethanol free pump won’t read the credit card. Then if you go in and ask them to pump fuel for you, you have to tell them precisely how much fuel you need and then they want to hold the card for you while it is pumped. One time my husband took them in a $50 and told them he was going to pump about $30 worth of gas give or take some. They wouldn’t even allow that. I guess that’s what happens when there is such a theft problem in the area. All I know is that it makes those who abide by laws quite bitter.

West place ever. They don't pick up phone and charged me $3.69 for ice I didn't get and $3.18 for egg rolls I didn't get. I don't even eat egg rolls. I'm still trying to call just saw receipt they be stealing money from customers