Subway - Fredericksburg

Waited over an hour for a sandwich. Place needs a manager. Obviously wasn't one working 8/12/24

When I walk in the subway today August 3,2024 I have never seen such dirtiness of the place. When my sandwich was being made it was soggy an look nasty the vegetables was looking pretty nasty in the line nothing was fresh. It's about 3:15pm an the lady didn't wash her hands when grabbing my food out of oven. The young gentleman was not understanding what to. The lady was only caring about her food that was in the lobby where people sit an the lady in front of me was just puzzled on how this place doesn't have good workers an she agreed with me. About how disappointing this subway has gone down so horribly.

I ordered my food online when I arrived when it said it was ready and nothing was prepared. They told multiple customers they didn't have food in the back and then magically had it when I asked about my order. They had another set of customers leave I would avoid this restaurant at all costs Go spend your money somewhere else

I ordered black forest ham salad and got a bowl of lettuce. There wasn't any meat half of what I asked for was missing . There wasn't enough dressing to cover the lettuce. I asked for my salad to be spun. It was not for there wasn't anything to spin The associate was no where to be found so I grabbed my food and drink no bag no thank you. Although the lettuce was nice and fresh this is not what I ordered terrible

This Subway has its challenges in retaining staff resulting in difficulties maintaining posted operating hours, however, the food quality and order accuracy is always excellent! Update addition: food was good and prepared as ordered on the mobile app but it wasn 't ready until 30 minutes after the time advised. At a minimum, they were out of sliced ham, drink straws and coins for change (I only knew this because I had to wait the extra 30 minutes and saw this effect other customers). The store was busy with walk in and mobile orders but there were only two people working and, while I was there, they put a sign on the door indicating that they were Closed for restocking.