Totalenergies Tankstelle - Frankenthal

I fill up my company vehicle and all private vehicles here regularly (twice a week). The staff is very friendly, especially one employee who brightens up your day with her smile and her friendly manner, but you risk being stranded and driving here especially. The sales area is always clean, the selection is very large and always fresh. Delivering packages always worked without any problems. Would give even more stars if it was possible. I'll be back soon and I'm really looking forward to having my day brightened up again.

No good day, no hello. After I stood at the Hermes switch for 5 minutes and then addressed the employee who was inactive at the adjacent checkout, only an unfriendly I am not competent and we can accept eh nix because the paper is empty. Last time the scanner was broken, this time paper was empty.... I would say badly organized. When I asked for contact data from the manager, I was just pamped, you don't have a card and a number you wouldn't give out anyway. Okay, then I asked if there's an email address. There was another 2nd young colleague. They both went on to me in words, what I want, they're throwing me out right now, just because I've been constantly asking for contank to the management? I'm sorry, but I don't have to let those two half-strong guys buzz me. It is urgently necessary to be sensitised and the Orga of the Hermes Shop must also be considered. I then turned to the hotline, because the employees seem to have had no interest in giving this deficiency directly to the management. In the future we choose DHL and our truck fleet will be refueling elsewhere. Tank card of the competition is already ordered. Edit : Customer service promises but does not hold what has been promised. Multiple demand has been ignored. I wasn't there anymore. Our 13 trucks are at Shell. Apparently they don't need that. Unprofessional. Normally you should give minus stars

All the best, the Personal Top,always friendly. Deliciously occupied Baguette and Very Heisse's coffee that we always need. Just great.

Gas station

The woman of Saturday night shift is cool