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Bidra med feedbackThe cashier girl was very rude. Rolled her eyes when she forgot my order was for to-go. Gave me the foil lid for my bowl then she just stood there expecting me to put it in myself. I'm not sure if it's the same girl but last time I was at this chipotle the girl was visibly agitated at me for walking in, forcing her to stop talking to her friends so she had to work.
Food was fine we love Chipotle, so no issues here. We had an issue with the girl at the cash register... not only did she not even try to crack a smile, she had a frown and look of annoyance through the whole interaction, despite us being pleasant. When I asked her for chips, she didn 't respond and instead just reached back and grabbed them after a few seconds, followed by Anything else? in a very annoyed manner again.Despite the restaurant not being busy it was hard to find a clean table.Talked to the manager about it and she didn 't give an impression that she really cared about it just said ok I 'll talk to her. Although customer service in general everywhere hasn 't been great, this was just plain unpleasant and nobody should have to be treated this way when they 're going to spend money and enjoy lunch.Everyone can have bad days, but this was at a level that leaves the kind of impression that makes customers not want to go back.
The place I go there at least 3 days a week because the staff very good service and good food too.Food: 5/5
The white rice was severely undercooked (crunchy in the middle). They put loads of it in my burrito. Skimpy on the meat. The cook ought to be chopped.
Friendly staff fast service and quality seating atmosphere are what make this chipotle exceptional. I would love to give this fine establishment five stars however, my friend Elsa was eating her chicken bowl and bit a sharp chicken bone. Luckily she narrowly avoided death and spat the bone out. But it was a life changing experience for her and she may not eat a chipotle bowl the same ever again.