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Bidra med feedbackAbsolutely discussed with the lack of service and the way myself and my partner where treated in this establishment this morning, the staff were obnoxious , I had to order my food twice and our drinks twice as they seen to other customers ,customers who had walked in 20 minutes after us,evetully bringing out half the food I had ordered without any appoligy, myself and my partner got up and left they will never see my custom again .
If I could give a negative rating, I certainly would. We visited for lunch and ordered two pulled pork ciabattas. The meat was cold and greasy, with chunks of congealed apple that were clearly not homemade as the menu claimed. Instead of ciabatta, we received what was essentially a sub. The food was completely inedible, and we ended up leaving both sandwiches untouched on the table. There were two waiters on shift—one was polite, but the other was rude and disrespectful. I will never return to this restaurant and cannot recommend it to anyone.
I wasn’t impressed at all. I visited this morning on a rare baby-free outing, but the service was terrible. The staff looked at me like I had ten heads when I said I wanted just a coffee and a scone. The coffee I received was only lukewarm, and I never got the scone. Even after I asked for it, right after finishing my coffee, there was no apology, and it still didn’t arrive. I was really disappointed because the place looked nice from the outside.
I absolutely love visiting The Tea Rooms; each visit feels truly special, and the food is exceptional. The decor has a charming old-world vibe and creates a wonderful atmosphere. The staff is outstanding, always offering a warm welcome as soon as you step through the door. For us, it's always a perfect 10 out of 10.
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