Chili's Grill - Florissant

Brr, I felt pretty cold in there. The food was tasty, and the waitress did a great job. Will I return? Absolutely!

Curbside pickup was great! Food was delicious. They were really busy so we actually went in to pick up our food, but the order was correct, hot, and ready for us. We'll definitely visit again. Great menu!!

After waiting for 10 minutes, I noticed that other cars that arrived after me were already picking up their food and leaving. I tried to remain patient, thinking perhaps the kitchen was slower than usual. However, another 15 minutes passed, and the woman handling the curbside orders walked by me several times without providing any updates or checking on my status. By then, I had been waiting for nearly 30 minutes since my check-in! I considered the possibility that my check-in hadn’t gone through, so I tried checking in again through the app, which confirmed that I was already checked in and that my food would be out shortly. Reaching a breaking point, I suspected my order had just been sitting there waiting to be brought out. I turned off my car and went inside through the curbside pickup door. To my surprise, the same woman I had seen several times was now sitting at the podium on her phone. She looked at me slowly, clearly disinterested, rolled her eyes, and asked for my name. After I provided it, she walked over to the shelf with the prepared orders, and there was my bag sitting just two feet away from her! I was incredibly frustrated that my food was right there, and she hadn’t bothered to bring it to my car, as is customary for curbside pickup. Feeling defeated, I turned and walked back to my car. Once home, I found that the food was cold, though the packaging indicated it had been hot at some point. I am extremely disappointed with this experience, especially after spending nearly $30 for a cold meal.

I ordered the margarita lime chicken meal at the restaurant. The server at the curbside was fantastic and provided excellent service! Unfortunately, I can't say the same for the rest of the staff.

My family of five went to Chili's for the first time in years. Unfortunately, they were out of the alcoholic drinks I had hoped to order, which was disappointing.