The Point - Flintshire

Lovely place. Gorgeous food and friendly staff. We had the meat feast pizza, chicken curry, a club sandwich with chips and the spicy chilli beef nachos off the specials menu. All our meals were lovely but the chilli beef nachos were on another level!! So so good!!

Horrible experience. The owners of this establishment need to complete customer service training. One morning I called in for a drink and to use their loos. Whilst paying for my drink I checked whether it was OK that I had left my car on their car park without paying the charge since it would only take me a couple of minutes to finish my drink. The female bar staff member confirmed this by nodding and saying I suppose so . I quickly drank up and vacated the car park as promised. Fast forward 23.5 hours and I decided to go here for another drink. Naturally, I left my car on the car park whilst I went for a quick drink, assuming this would be acceptable since it had been the previous day. This time I was desperate to use the loo so I went to the bathroom first. When I exited the loo I was rudely accosted by a grey haired middle aged man and a female member of bar staff who expressed their utter shock I was in the pub. Shouting they inquired how I had been able to enter the pub and told me they were closed until 11am. It was 10.45am and I told them the doors were open so I came in. They spoke to me in an aggressive manner as if to suggest I had broken in! After a short and heated discussion the older grey haired man asked if that was my car he had just put a parking notice on. When I went outside I had a rude note on my car demanding payment for parking. I had only been on the car park for less than 5 minutes, the time it takes to park the car, walk inside and then use a loo. I was intending on having a drink and even lunch here but after the way I was treated I decided to get out of the area altogether. This is no way to treat paying customers. I 'm certain the bar staff would have remembered me since I had been twice on the previous day. In the extremely unlikely event I visited again I would use the free 1hr parking spaces nearby on Gamfa Wen or use the Gamfa Wen Car Park which is cheaper at only 20p for 2 hours. This way I wouldn 't have to listen to the obnoxious owners of The Point Bar and Restaurant! Ps. If the owners read this then I would suggest you keep your doors locked when you are closed like most normal business owners do.

Nice little place, stood at the bar for a few mins and got noticed but ignored by a couple of staff chatting and tidying up until a regular stood at the bar and was served quickly, response from bar was, it’s ok we know what he has, he’s a regular! I understand that but what’s to say I haven’t just bought a caravan on the nearing campsite? Which we may consider? Maybe there are other bars a bit more near and hospitable!

We stopped off with our dogs on the way back from the beach. Lovely dog-friendly beer garden, friendly staff and very chilling. We both ordered burgers and chips and the food was excellent. Definitely be visiting again the next time we are in the area.

Very helpful staff and very friendly. Only parked the car and they went above and beyond. I’ve been for a drink previously, great venue.