Borealis Bistro - Fairbanks

People need to remember that these people Working at the Bistro are students and learning new skills. They will make mistakes. Be patient with them.

Always an adventure in eating. Glad to participate knowing it is a learning experience for students. Helpful feedback--Server Jessica is gaining confidence in her skills. She should know that it is okay to fake the confidence until she truely is confident. People do it all the time! The courses arrived at an uneven pace to our table. The result was that my main course arrived before I was done with my appetizer, soup and salad. The dumplings were cool before I ate them. Still tasty, but would have been better warm. Disappointed to have missed out on apple strudel, but that is the hazard of the later reservations. I don't have any idea how restaurants plan on how much food to have prepared so I won't second guess it. Just a comment because eating apple strudel would have reminded me of my Hungarian grandmother, who made the BEST apple strudel of my childhood.

We waited over 20 minutes before our server even came to the table. Someone else brought us water. Suggest to the servers that even if they can't take the order in a reasonable amount of time, to AT LEAST acknowledge the table and that the order will be taken as soon as possible.

Server needs more confidence. The food looked and tasted like it had been under a heat lamp for a few hours, the rice had a hard crust on it. Wasn’t very flavorful

The food was excellent. I appreciated that if they did not think the food was up to a certain standard, they removed it from the menu. I do miss having multiple dessert options. Our server (Sierra) was very friendly and conscientious, and tried very hard to make sure we had what we wanted, returning to us when the appetizers that had not been available when we first order did become available. That was much appreciated.