Papa John's - Exeter

It's been temporarily closed for a few months, which really sucks as it's my favourite amazing tasting pizza, definitely the best takeaway pizza I've ever had! Only small complaint would be that the pizza could do with slightly longer in the oven (wish that was an option on the app), but everything else tasted amazing crust, cheese, toppings, dip, etc. I only interacted with staff very briefly on collection, but they seemed friendly and were fast to get my order. Pizza was piping hot, and I love how you can track it's status. No idea why it's closed but please open it back up ASAP!

Store temporary closed suddenly with no explanation from papa johns. Who knows if they will ever open again

30 minutes wait, take my payment and then cancel the order. They still have my payment. Sort it out guys. You won't survive with this type of service.

Pizza never showed up. App said it was delivered so I called to ask where the pizza was. I was told app is incorrect and the driver was on his way. We never got the pizza and when we tried to call again 5 times) they never answered the phone. This was a Monday night soi can't imagine it was that busy.

Placed an order on a Tuesday online for collection. Saw no updates on the web tracker, but this has happened a few times so as I was nearby I went to the shop anyway. Shop was shut.. so they take the money for the online order with no intention of fulfilling the order. Tried to contact customer support and have had no reply, just told to be patient after a week of patiently waiting. When I visited the shop on the Tuesday, there were several other customers having the same experience so I imagine it was a profitable night for papa johns. Take money, do nothing, nice. —update— The money has now been refunded.