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Bidra med feedbackIt’s a good restaurant when you eat in since you’re basically doing half of the service yourself…but I don’t think any restaurant cares less about their to go and take out orders than this place does. The last time I ordered my food was literally cold and I got no salsa at all when I asked for extra. No lime, no radish, nothing. Previously when I ordered tacos there was no jalapeño or onion either. Even if you write instructions for what you want they don’t read them. Forgetting things once in awhile is okay, but they’re consistently terrible unless you dine in and get everything for yourself. I pay extra for priority delivery every time and there’s no way my food should be cold in the center from the 5 minutes it takes to drive a few miles.
My family and I really enjoyed this restaurant for a while, we would frequent there at least once a week. But after recent interactions with the restaurant staff we will no longer be giving this restaurant any service. Between the restaurant staff being rude as well as making rude comments when they think people don’t understand Spanish. The owner is just as rude with his constant disregard for his customers. We would usually send our order out through Uber eats, but as soon as you get to the restaurant they will make you wait 20+ minutes and then require proof that you order the meal. I have told them on multiple occasions that no I am not a Uber eats driver I am picking up the dinner I ordered for myself and my family. After talking to three employees and the owner you will finally get your meal. I will definitely be taking my business elsewhere, and I hope other people have better interactions with this restaurant than I have.
My first and last time coming here. I ordered online and wanted curbside pick up like they offer. I submitted all my vehicle info online so they would know where I'm at to get me my order. Confirmation email I got said it would be ready at 2:30,well I finally called them at 2:55 and asked if I had to come in to get my order. Lady played dumb asking what vehicle I'm in,had to honk at her as if the whole parking lot was full of white Chevy trucks,there was 4 vehicles there mine being the only white Chevy truck. Anyway I paid 15.00 for a cold burrito that got tossed in the trash. I'm about done with giving my hard earned to businesses that don't give a dam about the customer
This place doesn't even deserve 1 star they always mess up on my burrito I order a burrito with no sour cream and I tell them please no sour cream on the burrito and all they say is yea yea no sour cream even my receipt says it. I live 20 minutes away and I get home and take a bite and there's alot of sour cream even looks like extra sour cream I always ALWAYS have to drive back to get a replacement they don't offer anything to me like a drink or something even though there the ones that messed up. I am extremely allergic to dairy I get really really bad hives this constantly happens I will not be coming back to this place I basically drive an 1 hour just to eat a $12.26 burrito from the driving back and forth and that's not including traffic. I WILL NOT BE COMING BACK THIS IS tRIDICULOUS
Employee purposely spilt bleach water on my feet and the surrounding area while i was waiting for a doordash delivery. I was nothing but polite. Congratulations, you're petty. I definitely won't ever be eating here but thats she wanted i'm sure