La Michoacana - Escondido

Bad and very slow service the line was literally out the door and we asked before we started waiting if they still had elotes she said yes after 20 minutes of waiting! We finally get called up and ask for 2 elotes the same lady told us they didn't have any left like wow seriously we just asked you she said yeah other people order too she was very rude about it horrible service.

Today I came in with my kids to get ice cream it took us abt an hour to get 3 things and then one of the girls working started a whole conversation with her friend while there was n is a line at this very moment first and last time o go in really ashamed of the service isn’t worth your money go somewhere else

The gentleman was very helpful on helping me decide what to buy! He knew exactly what to offer me when I said I wanted something crunchy and tasty. Also they are very quick on preparing. I’ll go back again!!

First thing to note, I ordered a cookies and cream ice cream. Unlike other places I’ve been, instead of actual cookies, it seemed like they used a cake mixture. I absolutely LOVED it. It was delicious! However, I can’t say the same for the person who helped me. I believed that she had some friends that popped by and ordered from the place. That’s all fine and good, but when one of the friends addressed that there were people waiting, rather than acknowledge, she kinda just blew it off? She kept on talking to her friends. I’m not one to write negative reviews, but this really left a bad impression to me. She had reddish, brown hair and was wearing a black hoodie or shirt, from the best of my memory. I didn’t get her name. I don’t expect service from an ice cream shop as I would from a restaurant, but some common courtesy gets you far. I hope this doesn’t continue, because the ice cream was good, but the way that I was ignored makes me not want to come here at all

We had a small family gathering and someone requested we pick them up a chamango on our way over. This place was open fairly early compared to other businesses in our search results and was in a convenient location. Although there were no price menu from what I could see (I think their menu screens weren't turned on yet), the cups and sizes available were all clearly labeled with their price and the women helping us were both very patient with answering our questions. We ordered 4 large chamangos and 1 small horchata and it was all delicious. We told them we were driving about 30 min away and they were kind enough to give us a small bag of ice to keep them cold in the car since we were experiencing an intense heat wave.