Esquires Coffee - Epping Forest

Coffee was tasteless, despite asking for the drink to be made again it came out the same. toilets were a filth hole and it is over priced and dirty. I have been a frequent visitor for the many years this place has been open but today’s visit was my last.

Esquires Bradford. Two out of three staff members not wearing masks. Despite the fact that I was the only person waiting, they still managed to get my order wrong. Didn't seem to know how to use the till and generally poor service.

Visited here whilst passing by on way to holiday further North and stopped for late breakfast/early brunch. Good to see COVID system in place however whilst service was prompt and polite with food arriving quickly and hot. We opted for two poached eggs on wholemeal bloomer toast, a tuna ciabatta, water and black coffee. The level of cleanliness and staff attention was clearly lacking. We had to move from our first table as this had not been cleaned and as there was only a few tables occupied, could not understand why this was given the number of staff on view who were working (or not as the case may be! . Upon the food arriving, we had to ask for serviettes and sauces as none were provided/offered. The food was adequate but overpriced. Not an overall enjoyable experience and given the current legislation, keeping the food areas clean and tidy should be of a paramount importance.

I visited the coffee shop and found that it was not very busy. The employees were busy chatting on their phones and neglected cleaning the tables, leaving dirty cups behind. Our table was not cleaned during our visit and we did not see any effort to clean other tables either. Given the current situation with the coronavirus, it is important for them to be more hygienic and maintain cleanliness. I was disappointed by the lack of cleanliness and hope they improve their standards.

The quality of the service has slipped back from whence it came. Lately, there has been an improvement but regrettably, something has once gone awry. The coffee was just about acceptable, although it could have been hotter, but the time it took to be served was far too long. The table was sticky and there was litter strewn on the floor.