Joey's - Endicott

Joeys is a great place to eat. the atmosphere is excellent. they have the most friendly staff. the owner daughter is the best and friendly waitress I've ever had. eating is excellent and their prices are so much better than most places. I never had a bad experience there. I love this restaurant.

Came home for a visit (we live out of state now). Friend suggested Joey's. Ordered a margherita pizza. I gave it one star for being round and one star for looking like pizza, but it was (sadly) absolutely terrible. Cold, soggy, flavorless, sauce tasted tinny (like from a tin can). Tomatoes looked/tasted like grocery store unripe sliced tomatoes, fresh mozz had zero flavor barely warm. The basil was good. Garlic knots were tiny, hard as a rock and unedible, had to throw them out along with half the pizza. When I arrived to pick up my order two employees were throwing around a ball of pizza dough (no gloves) and putting it down several times by the cash register, and multiple places on the pick up counter where people have their hands and sign receipts and put pizza boxes. I really hope they weren't making that dough as a part of someones pizza order. Really unsanitary. There is so much great pizza around the Southern Tier, I'm sorry I can't add this place to the list.

We like Joey's pizza and the Italian ice. So much so that I decided to purchase a gift card last year for my friend to take her daughter because they live in Endicott. When she went, the gift card reader was apparently down? Or was in the process of being changed over to a new system? and they were told they couldn't use it. This is where a manager or owner should have simply comped the value of the GC from the bill and taken the card. Simple. Instead, they told her they'd take her info and mail her a new gift card when they got their new system. This is mind boggling to me. I can't remember exactly how long this took but I know it was months. So she finally got her replacement gift card. Today she went to get Italian ice (which is what I had in mind when I got the GC and she was told you can't use gift cards at the Italian ice window. I'm not a complainer and I work in food service, but I am frankly embarrassed and annoyed that a gift I gave someone turned out to be such a hassle! Twice now she has gone with the intention of using a gift card and twice had to pay with her own money. Kind of defeats the purpose of going! I considered writing this review when the gift card fiasco first happened, but now that she's had this kind of experience yet again, I finally decided to. I'm not sure what kind of solution there is, except maybe be more explicit about how your gift cards work? Is there fine print somewhere that I missed? Or maybe just idk, accept gift cards. The Italian ice is cash only, you could take the gift card and write on it the adjusted total if the issue is not having the equipment to run them. Or use paper certificates. Anyway, I definitely will not be buying anyone else a Joey's gift card again.

Besides great Italian food and perfect wood fire pizza!! The service and staff on the restaurant and Italian ice side are both amazing!! Especially if you have kids! The owner is absolutely fantastic and operates a place with a very friendly atmosphere! Best wood fire pizza ?

I picked up lunch for 9 coworkers and everything was wonderful. My order was ready on time, the gal who cashed me out was very personable and everyone was happy with their order. We will definitely return!