Trimana - Encino

Had never heard of this place until I ran Across of it on Door Dash. Ordered Bagel and Cream cheese, a a bowl of Turkey chili. Not Much to say about the Bagel and cream cheese, but the Turkey Chili was absolutely the best Turkey Chili I have ever had. And they make it right, they don't add beans as REAL chili doesn't have beans.

Horribly rude, horribly slow ... can't take a proper order, can't deliver a proper order, and when it's delivered, it's done so with attitude. WTF? Darlin, it's a service industry, please provide service. If you can't, get out of the business. It's not like you're feeding for free, you know!! If we're ordering for a corporate lunch, and you're late, and rude, and the order is wrong, why can't you simply just apologize and try to make things right? do you need to be rude?? Done with you guys.. DONE DONE DONE.

Not very impressed. I ordered a BQ chicken salad and curly fries via Uber. So I do what I always do and I can call the store and ask them for the condiments and the special requests just in case they don't read it and I spoke to the guy working myself and asked for extra ranch plz. Lo and behold the salad comes with no extra ranch. The french fries are cold rock hard, and just not edible and the salad is soggy because it had been tossed a grip too many times with too much dressing. Usually restaurants won't toss their salad for customers on to go orders because the risk of the salad just becoming soggy and ineible. the chicken also reminds me of that unfavorable memory of being 12 and eating Oscar myer cold lunch meat chicken pieces. Not happy.

Came here for lunch on Monday afternoon. I walked from my work (not sure how their parking is). There was no line. Service was quick and excellent. Very friendly staff. Ordered the turkey and Swiss triple decker. The sandwich is huge. They customize to add or remove any condiments you want. Sandwich was fresh and their fries are delicious. They are crispy and well seasoned. Would definitely come back.

I used to visit this place nearly every day for the same item, but I eventually noticed that the price kept increasing each time I ordered. There's no justification for a turkey sandwich to go from $13 to $14 to $15 within just one week. Additionally, I've found that they often sell expired snacks. I've eaten them without realizing they were past their expiration date, and they tasted terrible—like rocks. Given these experiences, I can't trust what they offer on their menu. It’s clear that the owners are driven by greed, and it's evident in their practices.