Carl's Jr. - Elk Grove

I visited this Carl's Jr for the first time and arrived around 10am. When I tried to open the door, it was locked, which was disappointing. The posted lobby hours indicated they opened at 7 or 8, but someone eventually unlocked the doors. I ordered the monster biscuit combo, expecting it to be fast and fresh since we were the only customers inside. However, the food took a while to arrive and the burger was cold, with unmelted cheese. This experience has led me to believe I will not be returning to this location for breakfast in the future.

If it is within 30-20 minutes of closing time, it is not worth visiting this restaurant. The employees will not take your order and will simply be sitting around.

The drive-thru attendant rushed my group and me, and they were out of two items we ordered. Update: This particular Carls Jr location has proven to be consistently subpar in multiple aspects. The customer service is lacking, they frequently run out of items, the drive-thru wait times are excessive, they often get my simple order wrong, and the food is usually served cold. I suggest avoiding this Carls Jr branch until they improve their operations.

The staff at this Carl's Jr rushed me and my group, and messed up two items in our order. This particular location consistently has poor customer service, frequently runs out of certain items, has slow service at the drive-thru, and often serves cold food. I recommend avoiding this Carl's Jr until they improve their operations.

Carls is the worst! The food is always cold, service is slow, and they constantly mess up orders. The night shift is better, but the guy with a shaved head and goggles working during the day is fantastic.