Mcdonald's - Effingham

Waited in line in the Drive-Thru for a total of 16 minutes made the order paid for the order they parked us we waited for 13 minutes in the parking spot that they assigned to us when they finally delivered the food it was cold ice cold couldn't even bite into the Nugget cold and old so I walked back inside wanting to know why my food was cold after we waited a total of 16 minutes from start to finish to get cold food the manager who had no name tag on proceeded to look at me dumbfounded and say excuse me cold I said yes here feel it you just delivered it it's cold just oh I'm sorry well we had a slip and fall and then we had confusion and the bad guy forgotten up there on the counter I'm like okay things happen I am in a hurry there's no reason why I had to wait 16 minutes for cold food cuz we can make you fresh food it'll take another 9 minutes I'm like no not acceptable I want my money back she proceeded to go over get my money to refund it to me slammed it on the counter instead of handed it to me in my hand and walked away and mumbled something rudely I will never ever be back to this McDonald's again they did the exact same thing two months ago the only thing is we dined in and got treated rudely

Manager was yelling at all her staff and I stood in the lobby for 15 minutes for two sandwiches and a drunk while 8 other customers were served through the drive thru. When I did finally get the sandwiches they had nothing on them. Just chicken between buns. Terrible manager.

Great place to show the kids and learn some history. Also check out the Museum. Very nice.

Rude as hell. My bf asked to use his rewards because He had a code on his app and they said He didn 't have any and He had used it, but didn 't tell US that. They were yelling it and We heard it in the drive thru. The Manager opened the window and asked WHAT SAUCE. (I meant to not use an exclamation mark)...I 'm in the restaurant industry. I don 't care if it takes time to make. We understand. Treating customers that was is rude. We left and just went to Keller.

Fries were a little on the not hot side, and I don't like having to use the kiosk to order. On the other hand, service was pretty quick and my customization was correct.