Longhorn Steakhouse - Easton

Saturday night. 7pm. Apps were out quickly. Wait staff was more that punctual. Everytime there was an empty plate or a soda to be refilled he was on it. Service was excellent. Steak was juicy and flavorful. Cooked exactly how it was ordered. Worth the pay. This location won’t be regretted.

The steak was cooked properly and delicious. The hostess went out of her way to seat our group. The young lady that served us was engaging and fun. This is something we always look for when we go out to eat. She made it an enjoyable meal. I definitely recommend this steakhouse.

Food was ok. Service was better than usual. We sat at the bar. Shift manager that was working was very friendly and efficient.

I have to vent about a restaurant for a little because unfortunately they do have amazing food. My niece called during the week for LongHorn in Palmer township for Saturday night She let them know that she was going to have about 24 people. She asked if they would be able to host it. They told her absolutely. We love big parties like that. Just give us a call at 3:00 p.m. Saturday And arrive at 6:00 p.m for a 6:30 reservation. We will have the tables ready it was packed beyond packed they still assured My niece they would be okay. They just wanted us to wait for all her guests to arrive which we were all there already but 640 maybe 645 at the latest It wouldn't matter if the guests arrived at 9:00. They still wouldn't have had seats for us smh It was now 7:00 p.m. My niece had been there for an hour already. Waiting for a table. They told my niece the waitress gave her tables away to a party of 15. We couldn't understand why so they said give it some time and they'll clear everybody out. It was now 8:00 p.m. not only were the kids a mess but the adults were aggravated as well. My nephew who is two is non-verbal and they're waiting for a diagnosis. Whether it's autism or whatever he started to scream and cry. The waitress rudely said. Oh my god I don't understand why she can't control her son. My sister lost it. Of course she went outside to cool off I asked to speak to the manager and he said how is it his job to know if a child is autistic or non-verbal or how is it his problem he should be handled regardless and then I confronted him about the table situation and he said she should have known better to call here and try to bring all those people here and that's why they gave the tables away He simply didn't want to seat us He was arrogant, ignorant, disgusting, rude. I would never ever eat there or recommend someone going there again I made the entire party get up and leave I said the saddest part in the world is is that someone made you a leader. Someone gave you the authority to run a restaurant and teach all these people to have great customer service skills and I can see why they had none Not only was, his waitress crying because they couldn't handle the crowd, but his rude lack of intelligence made everything worse I Will have to say that I called Buffalo wild wings and told them the situation. He said come over they had everything set up. The waitress was great. It was smooth as could be. It put a happy ending to a horrible start ????. My niece spent the night in tears I can't blame her smh horrible horrible horrible

Disgusting experience last night all around. Management is awful.