Subway - East Otis

The employee working behind the counter did a fantastic job managing a variety of situations that happened while I was waiting for my online order. I do not blame the employee for the delay in the order being ready or the interesting customers that decided to enter that subway while I was there.They are just understaffed.

The employee working behind the counter did a fantastic job managing a variety of situations that happened while I was waiting for my online order. I do not blame the employee for the delay in the order being ready or the interesting customers that decided to enter that subway while I was there.They are just understaffed.

I was in Subway today just a few minutes ago. I'm in my car writing this because I didn't want to forget to write the review. The girl working today young with dark hair in a ponytail, was awesome. So friendly and quick service too. People usually do reviews to complain so I wanted to send some positive feedback your way. Fast food owners take note, this is the kind of employee you want representing your company.

I got a Subway sandwich and was waiting in line. The girl completely ignored me and helped the guy behind me instead. I got my sandwich went back to work and ate half of it to find MOLD on my bread! Gross. Do NOT go there!!!! The people are rude, very poor customer service and not professional as they goofed around and swearing at each other.

Never happy with this location. I ordered The Philly cheesesteaks, I thought it used to be twice more amount of meat. Also he was putting a single layer of cheese. I told him it’s x2 cheese on the menu, then he added after I reminded him. The sandwich looked so empty with low meat and was made very messy. I always feel I shouldn’t come here even though it’s the closest location.