Dairy Queen Grill Chill - Dunedin

OK, it's DQ, you know what you're getting. Love a good Blizzard. Only reason it's a 4 today is that my blizzard was really short on the candy. However, the dine-in area was closed due to short staffing, I get it. Everyone is short staffed. The drive through was staffed by a nice lady that was working her tail off. I won't guess her age, but I assume this might be post retirement additional income for her. I say that, because it looked like it was only her and a line cook working the place on a busy Sunday afternoon. Kudos to her, but wow. People need to get off their and get to work!

I don’t understand why they haven’t opened their dining room yet. The drive thru is always wrapped around the building and sometimes into the road. Staff seems very disorganized but the actual food and shakes are great.

Had a horrible experience! Took my grandkids for ice-cream. Front door were closed due to short staff. No problem, we get online on the drive through. Had to wait around 10 minutes due to short staff. I put my order of 2 small vanilla, dipped. Go to pay and she sais it was $13 dollars and change. I asked for 2 small cones? I replied my order and she said that she did not have my order. I told her what I wanted and she said that she couldn't take my order because she had a long line.

Disappointed. Went to the drive through for a burger and fries for my daughter at dinner rush. Waited in line for 15 minutes before making it to the intercom and saw a little note written in pen, on the microphone saying no burgers at this time sorry for inconvenience. We were stuck behind 4 cars and in front of 2 cars. I chose to get out and ask the people behind us to let us out when 2 more cars pulled up. I tried to change my mind but the woman behind me said no honey you ask them to move they will be happy to do it. She was right people were all over the parking lot backing out so we wouldnt have to sit in line for no food. People are good!! But Dairy Queen isnt : . They should have put a bigger sign out where you pull in to the line and saved everyone the inconvenience. And I doubt we were the only ones today. Also last week we went through to get a mint dilly bar and when we got home my daughter realized it was a vanilla dilly bar. We rarely go there so 2 for 2 is bad odds. And I seldom write reviews..Get it together Dairy Queen Dunedin main!

I went in with my family a few weeks ago on a Saturday night and the food was good, we ordered blizzards and some fries and chicken strips. Unfortunately we had to wait 20+ minutes for our chicken because it was ?being cooked fresh? after We got our food I was missing My favorite dip the gravy (yum) and when I went back to ask for it they argued with me on how I didn?t order any dip. it seems that there is no management to take control of the employees. It?s just a free for all for the kids. I had needed a refill for my drink and I had to wait 10+ minutes up at the register before anyone noticed me. Once someone finally did I got a 1/2 full refill. It seems there is no adult running that store only children hanging out having a good time.