Hardee's - Dundee

It was my first visit, and it turned out better than I expected. I tried the cheese stacker, which was surprisingly messy and had an unusual aftertaste. I also ordered a strawberry shake. At $12, the price caught me off guard. Personally, I still think a Big Mac is the best option for messy burgers and it's half the price.

I had a disappointing experience at this Hardee's. The service was very slow, and the staff member who attended to me was quite rude and had a bad attitude. There was hair all over the place, and it didn’t seem like anyone was using hairnets. When I tried to place my order, I felt rushed and even yelled at. I waited a long 14 minutes just for one combo that cost $13, and it was not worth it. I used to love Hardee's, but this location really struggles to cook a decent burger or fries.

There's a reason people choose to order online: they expect their food to be nearly ready when they arrive. Unfortunately, that wasn't the case for me. You marked my order as ready for pickup, yet I still had to wait over 10 minutes for my food to finish cooking. The instructions were not followed, and the communication from the staff was extremely poor. Overall, a very disappointing experience.

The restaurant was quite chaotic, and the staff was impolite. We ordered standard burgers and fries, but both burgers were hardly warm. While I don't expect gourmet meals, I do believe that simple, edible dishes should be served without any problems.

I had an amazing experience during my evening visit. The service was exceptional and really made a difference. My burritos were delicious, and I loved seeing the staff genuinely enjoying their work instead of feeling stressed or frustrated. Their positive energy made the entire experience remarkable. Well done!