Krispy Kreme - Drexel Hill

I visited this Krispy Kreme location about a month ago, right around Halloween, with my boyfriend to try their donuts for the first time. The shop is situated in a lovely little shopping center, making it a perfect spot to grab some treats after doing a bit of shopping. My only complaint is that the selection of donuts was a bit limited; I was hoping to try some of the Halloween-themed options, but they weren't available, possibly because I went later in the day (around 4:30 PM). Despite that, I would definitely return since this is the closest Krispy Kreme to my home.

Yesterday at 6:15 AM, I visited the shop and purchased $90 worth of donuts, and there was only one other customer who had already been served. My order included eight boxes, but I wasn't given a bag to carry them. When I inquired about a bag, I was told they were only provided for fundraisers. I struggled to carry the boxes to my car, and the male employee who rang up my order didn’t even offer to hold the door for me. I didn't ask for help or voice any concerns, but I shouldn’t have had to. I bought these donuts for Teacher Appreciation Week, and under different circumstances, I would have requested a full refund upon learning that bags were only for fundraisers. Overall, it feels like customer service is becoming a thing of the past. For those who value their time and self-respect, it might just be easier to make donuts at home; it’s really not that difficult.

I visited today and found the hot glazed donuts to be quite disappointing. They tasted stale and only had a warm glaze, giving the impression they were at least two days old. On a positive note, the chocolate iced glazed donut was delicious.

I ordered a half dozen glazed donuts, but when they arrived, they were hard and cold. When I reached out to the store, they told me they just send out whatever they have available at the moment. I won't be ordering from them again. If you're looking for fresh, hot donuts, I suggest visiting in person to choose the ones that have just been made.

These are the most delicious donuts you'll ever try! You can savor them fresh from the shop, but for an even better experience, warm them up in a toaster oven.