Kfc - Dover

This place is the worst. I asked for a 12-piece killer bucket (family meal) and was denied that they were a frit. I then asked for 3 4-piece commos that they were ready to fulfill. Wait a minute. my original iron order could have been offered a total of 12 like 3 combos, but the manager still refused to give me a family court contract. I thought I was done with this place until I came to lunch at 1130. google says they're open, lady in the window says they can't open. must now work on two frits.

If I can give a negative rating, it would certainly be the lowest!!! Worst customer service I have ever experienced! We went through the drive through planning to order a Family Meal and the lady taking orders was the rudest person I have ever encountered! She said that they weren't taking any family meals. Got it! I proceeded to go with 2 combo meals, thinking that it was only Family meals they couldn't fulfill! She said that I was still trying to place a similar order and that she didn't understand why I couldn't get what she meant!! That is absolutely disrespectful! She could have just said that they were only taking single orders! Just absolutely disrespectful! Do yourself a favor and go somewhere else! This happened at approximately 8:20 PM on May 22, 2022!

Had my first KFC Chicken Sandwich today and it was bigger, fresher and taste better then Chick-fil-A. You could even tell it was a real piece of chicken not chicken that's molded to look like it. Let's face it. The Cornell has been making chicken longer than anyone else. He knows chicken. Why not treat yourself to the best.

I’m never one to call fast food staff “rude” because i know first hand how stressful it can be. But we just now pulled up to the empty drive through and the woman who took our order was EXTREMELY rude. Floored my fiancé and i. She spat so much attitude within seconds of us pulling up. No excuse to treat polite people like this. Had to immediately drive away without completing our order.

I have been there 2 times and both times the first 3 pieces of original chicken was good and the rest of the 12 piece bucket was over cooked and very dark in color. So over cooked not able to even bite into it. That was the last time I will do kfc ever again. They had 2 chances and failed both time. I will be getting my chicken somewhere else and so will everyone I work with and know. If this is the way kfc treats their customers they will go under soon. It's so sad.