Starbucks - Dollard-des-Ormeaux

The staff and beverages at this restaurant are excellent, but the drive-thru experience is extremely frustrating. On a Monday at 1pm, I waited at least 10-15 minutes per car in front of me (there were 5 cars ahead). I couldn't leave because I was stuck in line. Unfortunately, long wait times at the drive-thru are a common occurrence here. While I understand that resources may be limited, this level of service is unacceptable for customers. The drive-thru should be a quick and convenient option for people on-the-go.

Gone are the days that this location was good. They seem to hire based off of looks versus personality and skill. Waited 20 minutes for a coffee when there was virtually nobody in the store, and no line up in the drive thru. When asked about how long it would be because I was in a rush, they mockingly said oh you 're in a rush! And then proceeded to laugh with each other. 25 minutes total in store, for all elements of my order to be wrong. Honestly, if you can 't find competent workers, just modify your store orders instead of hiring cruel, juvenile girls who are eternally stuck in a high school mean girl mentality.

The atmosohere at this branch is nice depending on the time and day , however when i went it was kinda dirty , the service was good .

The employees are very nice and friendly. But the only thing is it's sometimes too slow to get served. That's why I'm giving 4 instead of 5

I visited the drive-thru and it was fast, which was good. However, they made an error with my order of a small flat white with one sugar - it was too sweet. I didn't have the chance to go back, so I just drank it despite my pancreas objecting.