Baskin-robbins - Des Plaines

This is undoubtedly the worst Dunkin' Donuts location I've encountered. Even if you repeat your order to the staff member at least four times, there's still a good chance it will be messed up.

This place consistently disappoints. My orders are always incorrect, and they tend to close 15 minutes early. Their customer service leaves much to be desired. I wouldn’t recommend it if you enjoy ice cream.

The service was poor and disorganized. My hot chocolate had more of a watery taste than chocolate.

Bad customer service, long wait time and for my drink to just be milk , plus they had forgot about half my order still

Gave 2 of the smallest ice cream scoops I 've ever seen. I 've never been to such a cheapskate Baskin Robbins. When asked why the ships scoops were so small they said that 's just how big our scoops are which is BS, all other Baskin Robbins I 've been to give twice as much. Never coming back to this location.