Jimmy John's - DELAFIELD

Worst run Jimmy Johns out of there. You can't get a sandwich if you draw it a picture

Staff who prepare your food and ring your order do not carry PPE. That's right, the manager told us that the owner doesn't need it, so no masks. Terrible disregard for everyone's health. We went without order and went to subway. Rediculous and abhorrent. Covid is racing and this owner has decided to disregard the good of all. Very sad.

Absolutely dreadful handling of the pandemic protocols in this location. Only one of the 7 or so staff were wearing masks. Social distancing signage and a splash guard by the register were nice, but these poor workers are all shoulder-to-shoulder in here. Pandemic aside, the service is generally speedy and accurate. I have yet to have an issue with the service or employees. It?s a shame they aren't employing better safety practices at the moment.

Great subs short wait for your order. Get the app and get deals. The app also let's you customize your sub before the app I didn't know there were so many add ons that were free and other ones that do cost you.

Good Ol' Covid-19 helped make my experience here today really awful. I placed my order online, came to pickup was very rudely yelled to get out. Ok, nobody can come inside, got it.. why then keep your door unlocked? I had to still pay for my order. Another gal walked up and wanted to place her order. I informed her to nate dare go in, they will yell at you to get out. Another gal came, another guy and so on. Finally one of the customers tried to order and was told to call to place her order. She was unable to get through as the phone lines were busy. A Jommy John's employee had come outside to give a customer an order and she asked if she could order through him. He was extremely rude and said NO and instructed to call her order in. She bagan to explain she couldn't get through and wanted someone to help her. That employee threw his hands up in the air and walked away from her. This was so unprofessional! Nobody cared to come out to help me with my order until another employee saw me still standing and said that I needed to still pay and that's why nobody was bringing my order out. I informed to them when I walked in and was so rudely told to get out that I still needed to pay. Luckily this employee took my card as I'm sure he sensed my annoyance. I don't think I'll return after the unprofessional customer service by several employees here. I could have easily ordered from anywhere els and now I will! I get it, the Covid-19 had restaurants on restrictions. However, you must train your employees to still provide good customer service. I don't care what the situation is.