Deadwood Gulch Resort, Trademark Collection By Wyndham

3 days left here and it was a nice stay. the water pressure in the shower was great! the best I ever had in a hotel! only what I didn't like was that the parking lot was repainted and had to go further to our room and my wife is disabled, which made it a little rough.

We stayed here July 10, we arrived later in the evening and went down to the bar for a night cap about 11pm. The waitress that served us was incredibly rude. From the get go when we asked how late the bar was open to, through ordering our drinks to payingfor them it was nothing but attitude and the impression that she couldn?t get rid of us fast enough. Other than the unpleasantserver the hotel and the rest of the staff was pleasant and the cost of the hotel was budget friendly.

Deceptive advertising. Management not willing to discuss or communicate at all. The staff attitude is snobby, better than you, you're wasting our time, things are going to be what we say, policy is policy and screw you! A laugh in you're face type attitude. This place needs a lot of help with some customer service minded staff that has even a tiny bit of conflict resolution ability. They may be good when there is no problem but they suck at dealing with the smallest conflict. To the point of the manager is too busy and staff has no authority to do anything. Of thousands of hotel stays this is actually the worst ever hotel experience I have had. It's obvious they don't care about repeat business.

Online it says dog and pet friendly but it isn't they will tell you that it isn't pet friendly and that online it says no pets and charge your card $250 so if you are trying to go somewhere and have your fur baby with you I don't recommend this place at all

Avoid, avoid, avoid. Checked in and was given an extremely dirty room. There is no way this room was cleaned let alone sanitized.