Steak n Shake - Davenport

At about 13:15 Steak and Shake was busy, about 85% of the tables were occupied. There was a 2 minute wait to be seated. They appeared to be short 1-2 wait staff, but Brandon our server did a great job. Drinks were served in under two minutes. We ordered a Beef Taco Salad, a Fried Chicken Salad, and one order of French fries. Both salads were prepared and served properly, and the fries were great too. Even though there were many people there and many more coming and going, the staff kept up and the customers all seemed happy. Kudos to both the manager and the trainer. This location works really well under stress!

The service was better than the food, today. Joanne R. provided awesome personality and service. The order was missing a detail and she noticed it and expressly took care of it. The taste and prep of the burger was kind of lacking, today, but this has not always been the case. I am usually pretty satisfied with my experience, here. I will be returning.

Food was good. They accommodated me with my burger as I didn't want the bun. Our waitress, Fawn, was very nice and attentive. The floors could have been a little cleaner as there were receipts and paper towels laying on the floor next to the trash bins. Someone did pick some of them up later during our visit.

It started off a little slow as there was only one waitress for the whole evening. Snow had all the others call in. But once we began to get served, it was great!! Our waitress was a sweetheart and very good at her job. The food was good and being there with friends family was wonderful. .....And then my windshield wiper broke on the way out. :D. But that was soon fixed, too. :D

I eat here with my husband occasionally and the food is very satisfying. there's lots of options, mix and match ups, easy to read menus, plenty of seating not over crowded GREAT SHAKES I like the chocolate chip cookie dough shake the best. and customer service is very understanding if they mess up they will either replace it or take it of your bill and they are kind and visit the tables promptly.