Mcdonald's - Dartford

Treated my son to a happy meal at McD for being a good boy for waiting for his sister's dance lessons to finish and the meal was as fast-foody as it gets. Fast forward one week I received a letter stating I have stayed 19 minutes over the limit and had to pay a £100 £60 if you pay early) fine. Went back to have a chat with the duty manager and all she has to offer was to tell me even staff have to pay fines... After a quick research online to find out that this has always been an issue with McD with car park) and regardless of whatever the reason to visit their establishment might be, the audacity of thinking that they are attracting customers with their ever shrinking fast food is beyond comprehension. I am a father of two kids, 8 and 5. And the idea of penalising me of £60 for overstaying at their not so busy establishment on a Saturday afternoon is maybe the reason why McD as a whole is losing money and popularity. At this rate Burger King and KFC wouldn't even need advertising to gain business.

Extremely bad attitude, coupled with very bad service. I think this McDonald's cares more about its drive in customers

Can’t get an order right to save their lives. And it doesn’t matter how you order. Everytime somethings missing.

Numerous missing items why does this always happen with McDonald’s? Happens too often they clearly do not want to retain custom.

Disgusting!!!!! No 1- hit or miss Mcdonalds ever for me!!! Too may kids working in there not taking orders correctly, listening to what's being said /ordered to them, or making the food incorrectly. OMG they are 1 of the Worse McDonalds I have EVER been too ever since they updated themselves put that drive thru in. You have to check the bag EVERY flipping time, usually no napkins, once I bought paid for a Double Big Mac, I got home only to find out that some clown put a standard Big Mac in a Double Big Mac box, I called the number to complain as per flipping usual no one answers the phone, so I drove back down there to get what I paid for- waste of my time, my petrol my 1 hour lunch going round the 1 way system again. Today Tuesday 25 July 2023, they've gone 1 worse then usual. At the drive thru- I checked they put napkins in the bag- check! I get all the way home after going round the 1 way system again, I get home, open the bag, open the Big Mac box and I was given a dirty Burger box, I open the lid and what do I see? a Big Mac only fit for the bin or an animal of some sort. Make your own judgements from the pictures!