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Bidra med feedbackToday I took my kids out to dinner to China Paradise Restaurant after we finished watching a movie at The Lot. After we ate the elderly man (waiter) took my card and came back stating very loudly that there is insufficient funds for everyone in the restaurant to hear. I was shocked because I have more than enough money to blow through. He told me the receipt did not pop up when he ran it. I logged into my bank account and sure enough there is a transaction for China paradise Restaurant. (Pending but it did go through) I showed him my balance and my bank screen that they charged me and the amount was taken out to be allocated and it’s just pending. He made a rude comment. Mind you everyone is around is eating (customers) while this man is being hostel rude! Embarrassing me even future. He called the manager over I explained to her that we just were at the movies look all the transactions are pending. She says yeah it’s just pending my receipt didn’t print out so it didn’t go through. I show her my balance more then enough money to continue splurging wherever and also the money that was pulled out for the pending transaction. She tells me rudely call the bank. I tell her to run the card again at this point as she is embarrassing me and that it will show same thing posted and pending. She goes runs the card. She gets a receipt. FK the tip at this point. I’ve never been so embarrassed in my life and humiliated! I showed her now I have two transactions from China Paradise Restaurant. The only thing she says if both post come back. Forget it I’m opening a dispute. They should be ashamed treating their customer like a freak show. Instead of coming to the table and with manners asking ma’am can you please set aside with me. I need to talk to you. Instead they provided front row seats to the humiliation and embarrassment they caused for my family. Shame on you! Never going back. Called the bank they indeed charged my card twice a dispute is being open. Avoid like the plague! My phone also gets messages when transactions happen. It populated twice on my bank screen. To save someone else from a hellish embarrassing situation.
If you like quieter dinners this is the place to be, however at dinner time it is the busiest so prepare for some noise. Food is great like real Chinese food not like panda. Also food for me was not cooked all the way through seen some pink unless you like medium rare this is the place for you. All I had to do was ask them to cook it all the way through and they did which was better. They pack the food for you when you're done in a Togo bag, great experience here.
The best Chinese food around. My families go to place for many, many years. Treat yourself!
Chow Mein too salty. A different time basil chicken was too salty. Server Andy is a J He will never wait on us again. He reached over us to grab our money and we weren't ready to pay. He was pushy and Rude! The food has gone downhill also.Dietary restrictions: less salt
The American egg fu young at this restaurant is really delicious! The service was quick and friendly. They brought hot tea and a second pot without us even having to ask. The staff was attentive but not intrusive. They even gave special treats to the kids. It's a perfect place to bring the whole family.