Zero Degrees - Dallas

The service is just like the food: bland. They don't always have everything on the menu, and the food you do get is subpar. The boba is hard, like it's under/overdone. The teas themselves are good, and the food is okay. But there are too many other tea, chicken, and boba shops to waste my money here again.Food: 3/5

Compared to the location in Plano it's convenient for me but falls flat in regards to food quality. The chicken is dry compared to the one in plano and the other items like fries and garlic noodles also fall flat in comparison. It gets drinks right but desperately needs a better chef helming the kitchen.Food: 2/5

I ordered the Ube Milkshake. It was delicious. Huge size (for me) and cost $7.04 in total. I only put 4 stars because my milkshake was spilling out of the side. The lid did not have a good seal; I had to drink it quickly to get it to where it wasn't spilling anymore. I don't know if this was a defective lid and cup, but hopefully that won't happen every time.

Very bad customer service by a young lady working the day of 05/22/23 at 4:30pm. We’ve always been customers and love the food, but today the young lady that attended us was the worst! As soon as we arrived she gave us the worst attitude while taking our order, and then ignoring us later when we asked her for a wet towel to help her out cleaning the tables. We went back to order more food and she ignored us as she was busy “washing the dishes”. It was so bad we had to get the very kind gentleman in the kitchen to help us. Please have a talk with her because employees like that will cause you to lose frequent customers.

They can't alter the sweetness of any beverages, otherwise the place is great! It's just I prefer paying for a custom drink- not a pre-made one when I go to boba shops.