Einstein Bros. Bagels - Dallas

According to Leticia Thielen, she is the manager, but she is the worst person to provide service, she always makes our food bad, she never does what we asked for, she started arguing with us And we are already clients, she is very bad Politely she threw the sandwiches at us Very ugly person arguing with clients And he laughed when I asked for a manager and said it's me, whatever I want.

Everything is good, just please clean more often, the front counter (dust everywhere). Thanks .

The food was great, but it would be appreciated if the front counter was cleaned more frequently as there was dust everywhere. Thank you.

On the morning of March 11, 2024, I placed an order on DoorDash for a plain bagel with one egg, applewood bacon, and American cheese. Since there was no option to select American cheese on DoorDash, I called the store to request if they could substitute American Cheese for cheddar cheese on my bagel, as I do not eat cheddar. I called the store at 8:49 AM and initially, a team member told me it was not possible. I then spoke with another team member named Letecia, who argued with me about the request, stating that it would cost money to remake the bagel and that the original bagel would have to be thrown away. Despite my protests, Letecia eventually agreed to honor my request to remake the bagel.

Ordering and picking up was a breeze. Quick service with consistently delicious food.