El Pollo Loco - Culver City

I LOVE this El Pollo Loco! The staff are always very friendly and attentive and the food is great every time I eat here. In Birmingham, AL we had an El Pollo Loco but I never tried it and now I know that I was missing out! My favorite I get each time is the pollo bowl. It has the perfect amount of chicken, beans, and rice with spices it is truly delicious.

Absolutely disgusting ?. The chicken breast meat for the pollo bowl was old. It tastes like old meat that was re-warmed up after who knows how long. It was dry and extremely sour and oily. The burrito must have been rolled by someone who hates its/her/she/he/him/they job. After I unwrapped it, everything just fell out. The guacamole was sour and tasted awful. Don?t order delivery food. You?ll get the worst service. $28 for a disgusting pollo bowl, 1 order of tortillas and a disgusting avocado burrito, service fee and delivery? I expect better quality food.

Love pollo Loco, however quality has gone down. I love their classic Chicken tostada salad, I always order the same thing. Now when you order, you hardly get anything, prices have increased and quality is low. Sorry?love Pollo Loco but hey it together.

The employees saw that there was a line forming and decide to take their time getting another cashier. When we finally got our food I noticed 2 thin small slices of avocado in the double chicken salad bowl. I decided to go and ask the employees if that was all the avocado that came with the tostada bowl. I very rude girl with reddish hair and a bunch of tattoos looked at me and with an attitude told me, Yup, unless you want to pay for more. She is the reason why I am giving the place 2 stars. Look I understand having a bad day but there is a way to talk to people and it doesn 't work when you talk down to someone with an attitude. That is not good customer service. The food was good.

If you're from out of town and you haven't been here you are missing out. Hands down the best fast food that exists. Not to mention it's a hundred times healthier than any other fast food place. Nothing on the menu is bad.