Rich's Frozen Custard - Crystal City

Have to say.. it's hard for me to do a review with this much satisfaction buuuuuttt..I've never personally been this impressed with everything that happened with our experience from the customer service to the food quality for my ice-cream needs!Great job, team!

Tough chicken, breading falls off and tons of fryer oil in my to-go container. I don't recommend getting food here, took way too long with no one else in the drive thru. The custard is good though.

My cash app wouldn't work and the cashier let me cash app her and she fixed the problem GREAT SERVICE

Love love love them good customer service and yummy frozen custard cookie dough is my favorite

This place is special. The staff treats you like family. They go that extra step to make your experience great. Lots of smiles and thank yous from the workers. The owner asks you personally if your food was alright and truly thanks you for coming in. Love this place.