Fatburger Courtenay

Took us ten minutes to order because there was a lack of communication with the counter associate. I was looking at my watch. He had us repeat our order numerous times because he kept getting confused on what we wanted. Couldn 't quite seem to get it right. Ended up getting our order incorrect. Didn 't offer to fix or anything. Frustrating to spend a lot of time and money and still get our order wrong. Food was tasty though Service: Take out

I ordered 4 burgers and went over the order with them very carefully. They made 3 of the 4 burgers completely wrong. I then went back to get the correct order and received 1 of the 3 incorrect. The customer service was non-existent and I was met with zero apologies. I truly hope that they improve from this. Service: Take out Meal type: Dinner

Merry Christmas Fatburger Team, my Girlfriend and i we are really big fans of your wings! So we decided on the 25. December to have your wings. The sign on your door said your open till 7 pm this day. We arrived at 6 pm unfortunately the guy who already cleaned the floor said we are only open till six. I showed him the sign on his door and he only said oh i didn’t knew that. If you are not open till 7 pm don’t write it on your door. Food: 1

Opening Hours said today (25. December 2023) open until 7 pmdoors were closed and staff said ohh we closed earlierwhat!? Internet said until 7 pm AND the paper on the door said until 7 pm.

Service: Take out Meal type: Lunch Price per person: CA$10–20 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes: Wings, Lumberjack Poutine, Cheeseburger