Dragon Palace Chinese Takeaway And Delivery

Shocking service was told on phone 30 minutes arrived 1.5h later Food was appealing chowmain meet was like old leather unedable Shredded crispy beef and chicken like old rubber strips covered in congealed red unflavoured sauce like chewing gum in the mouth Would not recommend this place to anybody avoid at all costs!!!!!!!!!! Service: Delivery

We’ve ordered food and waited 2 and a half hours for it to arrive when we rang after one hour of waiting they said it would be delivered in the next 5 minutes we were still waiting for an hour and a half and got a negative response when we called back, being called liers and the food has been delivered. Until he asked the chef and he said they’ve only just started to make it. Been here a lot a very disappointed on how bad it’s become now. Service: Delivery Meal type: Dinner Price per person: £20–30 Food: 1 Service: 1 Atmosphere: 1

The chips were £4.20 a portion and they were inedible, they were burnt and had been re fried. I don’t think I have ever complained anywhere before, but they were that bad I called to advise, I was called a liar and told the food was fine. I repeated that they are burnt and inedible and again was told they weren’t. I said I woud drive up with the bag of chips and show him as I aren’t a liar. Why would anyone eat the rest of the food and complain about the chips. I was told I would get a call back and then received a message again saying they don’t do refunds and that the food was to standard. I don’t know anyone that would have eaten them chips. I replied saying how bad the customer service was and again I explained I never complain. I received another rude reply. The food was greasy, one of the worst Chinese’s I have had but it was edible but the chips. Service: Take out Meal type: Dinner Price per person: £30–40

Ordered food and rang up 2 hours later to ask where it was, they said it was on its way. 20 minutes later we rang again and the worker was rude to my mom, my stepdad and me and then hung up on us. We tried to ring back again after waiting more and they put us straight though to voicemail. Food turned up and it had half the order missing and the food was soggy and lukewarm. Rang back to say we aren't taking it and they got rude again and hung up on us once more. Don't recommend they clearly don't care about their customers Service: Delivery Meal type: Dinner Price per person: £20–30 Food: 1 Service: 1 Atmosphere: 1

Don't go here if you're vegetarian the food I got had prawns contaminated in it also the only tofu option they do looks and tastes like cardboard. Disgusting. I think I was over charged too. Definitely won't be going back Food: 1 Service: 1 Atmosphere: 1