Lotus

Extremely disrespectful service i mean come on why be so rude in your own place of business and to mention the food is not worth the price not even near

The lady behind the counter was very impatient and I couldn't understand why. I particularly asked for certain items with my order willing to pay for everything I ask for. She charged me for my request and did not add it to my order and I discovered it once I was already in the car. I gave three stars because the place is clean and the food that I did actually get was good.

I ordered the black pepper chicken for a light lunch and was pleasantly surprised. I expected it to be breaded and fried, but the flavors were much lighter and the preparation was different than I anticipated. The lunch special was reasonably priced, although the portion size was not large. The restaurant was extremely clean, and the food was prepared fairly quickly, even though it wasn't busy when I visited.

This place used to serve fresh food, but recently I’ve found the chicken to be overcooked and the rice stale. It’s quite disappointing.

Since the new ownership took over, the customer service has deteriorated significantly. The new owner, particularly the woman, seems to lack any appreciation for loyal customers. The overall experience feels very transactional, as if it's just about making a sale and getting you out the door. If you ask for condiments, be prepared to be treated as if they are an extra charge. After my experience with this establishment and the indifferent woman at the front, I found myself wanting a refund.