Malabou Café - Coffs Harbour

This café looked inviting from the outside, but unfortunately, we had a very disappointing experience. After being given the menus, we asked where the restroom was, only to be told that we needed to place an order first, as if they thought we might just leave without paying. To make matters worse, one of our three coffees—made with oat milk—had a strange taste. We barely took a sip before returning it, but we had to explain our situation three times because they kept misunderstanding us. They accused us of trying to change our order, when all we wanted was a replacement. We weren’t complaining; we just didn’t want to waste the coffee that tasted like baked beans. Then they refused to replace it, saying, "it’s just oat milk, it can't be sour," as if dairy products were the only thing that could go bad. What seemed like a pleasant café at first turned into the most disappointing experience I’ve ever had. It felt like they treated us as if we were trying to take advantage of them from the beginning, as if asking for a coffee replacement or using the restroom without an order would somehow lead to their downfall.

The cuisine is incredibly delicious, and the ambiance is beautiful both inside and outside. The staff is attentive and caring, making each visit a true pleasure.

The food service was excellent. However, the coffee was a bit too milky and weak for my taste.

**Ambiance and Decor:** The atmosphere and design of Malabou Cafe are exceptional. The warm, inviting space is enhanced by vibrant, unique decor that truly reflects a strong personality, both indoors and outdoors. The designers have done an outstanding job, and they should take pride in creating such a distinctive environment. **Food Quality:** Our family enjoyed a variety of dishes, including Savoury Mince, French Toast, Manhattan Omelet, and eggs cooked to order. The Savoury Mince was particularly impressive, served on perfectly toasted bread with well-seasoned minced meat and a flawlessly poached egg. It made for an excellent breakfast choice, and we had no complaints. The other dishes we ordered also received high praise from everyone at the table. **Beverage Selection:** Both the hot and cold beverages were fantastic. The coffee was beautifully presented, fresh, and offered robust flavor and aroma—far superior to any coffee we could make at home or find in another café. The English breakfast tea was served in a delightful cascading set, allowing customers to customize their drinks as desired. We also savored delicious smoothies and juices, all elegantly presented. **Service:** The service at Malabou Cafe was friendly and professional. Our servers were quick and efficient, and the food arrived surprisingly fast without compromising on quality. It's evident that the team behind the counter is well organized, which certainly enhances the overall customer experience. **Conclusion:** In conclusion, Malabou Cafe stands out as the best café in the Coffs Harbour area, excelling in overall customer satisfaction and experience. Every aspect of our visit was remarkable, making it a top choice over its competitors.

This charming little café features a lovely shaded courtyard filled with plants. The seating is comfortable, the staff is friendly, and the service is quick and no-nonsense. The breakfast is delicious, particularly the nasi goreng!